Inquiry- TEL:
- +81-3-5462-4831
- FAX:
- +81-3-5462-4835
※9:00-17:40 Mon.-Fri. (JST)
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FAQ about Products
Q1.Where Can I buy S-BIO and SUMILON® products?
A1. |
Please contact us by e-mail: s-bio@sumibe.co.jp or call us directly (+81-3-5462-4831). |
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Q2.What is sterilization method of plastic product? How long is expiry?
A2. |
We are using radiation sterilization after packaging our products. Expired date is indicated on products package. Those without indicated can be used for 2 to 3 years after production. |
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Q3.How to change medium of cell spheroid?
A3. |
We recommend that you change half volume of the medium by using micropipette gently. Notice the non-adhesion spheroid may be removed when changing medium. Please do not set the pipette tips close to spheroid in medium. Slowly aspirate is highly recommended. |
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Q4.Where can I get Certificate of analysis (COA)?
A4. |
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Q5.What should I do when I cannot find the product I want?
A5. |
Please contact with us directly by 'inquiry' form below. |
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Q6.How long do cryogenic vials last?
A6. |
As the reference information, there is 15 years of storing inside of the gas of liquid nitrogen. |
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FAQ